Manulife Investment Management Private Markets (Us) Llc

Allegations: THE COMPLAINT INCLUDES A SINGLE COUNT AGAINST FARMLAND MANAGEMENT SERVICES, INC. FOR THE UNPERMITTED DISCHARGE OF DREDGED OR FILL MATERIAL INTO WATERS OF THE UNITED STATES UNDER SECTION 404 OF THE CWA. IT ALLEGES THAT, BEGINNING ON OR ABOUT NOVEMBER 15, 2012, FARMLAND MANAGEMENT SERVICES, INC. OPERATED EARTHMOVING EQUIPMENT ON THE PROPERTY, INCLUDING IN POTENTIALLY 100 OR MORE ACRES OF STREAMS AND WETLANDS THAT CONSTITUTE WATERS OF THE UNITED STATES. Status: Final Summary: FARMLAND MANAGEMENT SERVICES AND A CLIENT INVESTMENT VEHICLE, WITH THE APPROVAL OF THE CLIENT, REACHED SETTLEMENT WITH THE UNITED STATES IN THE FORM OF A CONSENT DECREE. AS PART OF THE PROCESS, THE COURT MUST REVIEW THE CONSENT DECREE AND MAY HOLD A HEARING IF IT REQUIRES QUESTIONS TO BE ANSWERED, AND THEN MAKE A FINDING THAT THE CONSENT DECREE IS CONSISTENT WITH THE PURPOSES AND PARAMETERS OF THE CLEAN WATER ACT. THE DISTRICT COURT SIGNED AND ENTERED THE CONSENT DECREE ON JUNE 10, 2019.

Allegations: LAW LICENSE SUSPENSION WHILE NOT PRACTICING IN LICENSING JURISDICTION. ADVISORY PERSON FAILED TO COMPLY WITH THE BIENNIAL REGISTRATION REQUIREMENTS. ADVISORY PERSON MAY PETITION TO REINSTATE SHOULD SHE REQUIRE THE USE OF THE LICENSE IN THE JURISDICTION IN FUTURE. Status: Final Sanction Detail: LAW LICENSE SUSPENSION WHILE NOT PRACTICING IN LICENSING JURISDICTION. SUSPENSION UNRELATED TO ADVISER OR JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)'S BUSINESS. Summary: LAW LICENSE SUSPENSION WHILE NOT PRACTICING IN LICENSING JURISDICTION. ADVISORY PERSON FAILED TO COMPLY WITH THE BIENNIAL REGISTRATION REQUIREMENTS. ADVISORY PERSON MAY PETITION TO REINSTATE SHOULD SHE REQUIRE THE USE OF THE LICENSE IN THE JURISDICTION IN FUTURE. SUSPENSION UNRELATED TO ADVISER OR JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)'S BUSINESS.

Allegations: JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) VIOLATED OSR 746.230(1)(A) ON 21 OCCASIONS WHEN IT MISREPRESENTED FACTS AND/OR POLICY PROVISIONS BY INCORRECTLY CALCULATING THE ELIMINATION PERIOD AND/OR WAIVER OF PREMIUM BENEFIT WHEN SETTLING CLAIMS. JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) VIOLATED OAR 836-052-0770(2) ON 122 OCCASIONS BY FAILING TO RESPOND WITHIN 30 BUSINESS DAYS AFTER RECEIPT OF A CLAIM FOR LONG TERM CARE. Status: Final Sanction Detail: IN VIOLATION OF ORS 731.988(1), JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) TO PAY CIVIL PENALTY OF $71,500. THE COLLECTION OF $35,000 WAS SUSPENDED FOR THREE YEARS. THE $36,500 WAS PAID ON FEBRUARY 9, 2017. Summary: JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) VIOLATED OSR 746.230(1)(A) ON 21 OCCASIONS WHEN IT MISREPRESENTED FACTS AND/OR POLICY PROVISIONS BY INCORRECTLY CALCULATING THE ELIMINATION PERIOD AND/OR WAIVER OF PREMIUM BENEFIT WHEN SETTLING CLAIMS. JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) VIOLATED OAR 836-052-0770(2) ON 122 OCCASIONS BY FAILING TO RESPOND WITHIN 30 BUSINESS DAYS AFTER RECEIPT OF A CLAIM FOR LONG TERM CARE. JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) TO PAY CIVIL PENALTY OF $71,500. THE COLLECTION OF $35,000 WAS SUSPENDED FOR THREE YEARS. THE $36,500 WAS PAID ON FEBRUARY 9, 2017.

Allegations: THE MANUFACTURERS LIFE INSURANCE COMPANY DISTRIBUTED HOSPITAL INSURANCE POLICIES TO SEARS CUSTOMERS THROUGH PERSONS WHO WERE NOT LICENSED WITH THE AUTORITE DES MARCHES FINANCIERS FOR THIS PURPOSE, THUS CONTRAVENING SECTIONS 461,462,470 AND 491 OF THE ACT RESPECTING THE DISTRIBUTION OF FINANCIAL PRODUCTS AND SERVICES AS WELL AS SECTION 406.1 OF THE ACT RESPECTING INSURANCE. Status: Final Sanction Detail: THE AUTORITE DES MARCHES FINANCIERS ISSUED AN ADMINISTRATIVE PENALTY OF $350,000 CAD AGAINST THE MANUFACTURERS LIFE INSURANCE COMPANY. THE $350,000 CAD ADMINISTRATIVE PENALTY WAS PAID ON FEBRUARY 12, 2018. Summary: THE MANUFACTURERS LIFE INSURANCE COMPANY DISTRIBUTED HOSPITAL INSURANCE POLICIES TO SEARS CUSTOMERS THROUGH PERSONS WHO WERE NOT LICENSED WITH THE AUTORITE DES MARCHES FINANCIERS FOR THIS PURPOSE, THUS CONTRAVENING SECTIONS 461,462,470 AND 491 OF THE ACT RESPECTING THE DISTRIBUTION OF FINANCIAL PRODUCTS AND SERVICES AS WELL AS SECTION 406.1 OF THE ACT RESPECTING INSURANCE. THE MANUFACTURERS LIFE INSURANCE COMPANY AGREES TO PAY THE AUTORITE DES MARCHES, UPON EXECUTION OF THE AGREEMENT, THE AMOUNT OF $350,000 CAD AS ADMINISTRATIVE PENALTY FOR NOT HAVING FOLLOWED SOUND COMMERCIAL PRACTICES DURING THE COURSE OF THE DISTRIBUTION OF THE SEARS HOSPITAL PLAN.

Allegations: THE OREGON DIVISION OF FINANCIAL REGULATION HAS COMPLETED AN INVESTIGATION INTO JOHN HANCOCK'S HANDLING OF ADULT FOSTER HOME CLAIMS IN OREGON. THE DIVISION'S INVESTIGATION REVEALED THAT JOHN HANCOCK VIOLATED ORS 743.656 (1)(B)(D) ON SEVEN OCCASIONS WHEN IT INCORRECTLY DENIED COVERED SERVICES. THE CONSENT ORDER ADDRESSES THE SEVEN VIOLATIONS AND ALSO IMPOSES THE SUSPENDED CIVIL PENALTY FROM PRIOR ADMINISTRATIVE ACTION INS-16-0262. Status: Final Sanction Detail: STATE OF OREGON DEPARTMENT OF CONSUMER & BUSINESS SERVICES DIVISION OF FINANCIAL REGULATION ISSUED AN ADMINISTRATIVE PENALTY OF $49,000 AGAINST JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.). THE $49,000 ADMINISTRATIVE PENALTY WAS PAID ON JANUARY 18, 2018. Summary: THE OREGON DIVISION OF FINANCIAL REGULATION HAS COMPLETED AN INVESTIGATION INTO JOHN HANCOCK'S HANDLING OF ADULT FOSTER HOME CLAIMS IN OREGON. THE DIVISION'S INVESTIGATION REVEALED THAT JOHN HANCOCK VIOLATED ORS 743.656 (1)(B)(D) ON SEVEN OCCASIONS WHEN IT INCORRECTLY DENIED COVERED SERVICES. A CIVIL PENALTY OF $2,000 PER OCCURRENCE FOR SEVEN VIOLATIONS OF ORS 743.656 (1)(B)(D) FOR A TOTAL OF $14,000. A CIVIL PENALTY OF $35,000 FOR NOT COMPLYING WITH ALL REQUIREMENTS OF THE OREGON INSURANCE CODE, THE SUSPENDED CIVIL PENALTY FROM PRIOR ADMINISTRATIVE ACTION INS-16-0262.

Allegations: THE MANUFACTURERS LIFE INSURANCE COMPANY ALLOWED RESTRICTED AGENTS TO ACT WHILE NOT HOLDING A VALID CERTIFICATE OF AUTHORITY CONTRARY TO SECTION 452(5) OF THE INSURANCE ACT (ALBERTA) AND COMPENSATING AN UNLICENSED RESTRICTED INSURANCE AGENT CONTRARY TO THE PROVISIONS OF SECTION 499(1) OF THE INSURANCE ACT (ALBERTA). Status: Final Sanction Detail: THE ALBERTA TREASURY BOARD AND FINANCE ISSUED AN ADMINISTRATIVE PENALTY OF $5,000 CAD AGAINST THE MANUFACTURERS LIFE INSURANCE COMPANY. THE $5,000 CAD ADMINISTRATIVE PENALTY WAS PAID ON FEBRUARY 2, 2018. Summary: THE MANUFACTURERS LIFE INSURANCE COMPANY ALLOWED RESTRICTED AGENTS TO ACT WHILE NOT HOLDING A VALID CERTIFICATE OF AUTHORITY CONTRARY TO SECTION 452(5) OF THE INSURANCE ACT (ALBERTA) AND COMPENSATING AN UNLICENSED RESTRICTED INSURANCE AGENT CONTRARY TO THE PROVISIONS OF SECTION 499(1) OF THE INSURANCE ACT (ALBERTA). AS A RESULT OF THE NONCOMPLIANCE, THE MANUFACTURERS LIFE INSURANCE COMPANY HAS BEEN ISSUED AN ADMINISTRATIVE PENALTY OF $5,000 CAD BY ALBERTA TREASURY BOARD AND FINANCE.

Allegations: PURSUANT TO A MARKET CONDUCT EXAMINATION, THE STATE OF CONNECTICUT INSURANCE DEPARTMENT ALLEGED THAT JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) FAILED TO FOLLOW ESTABLISHED PRACTICES AND PROCEDURES TO ENSURE COMPLIANCE WITH STATUTORY REQUIREMENTS RELATED TO PRODUCER APPOINTMENTS. Status: Final Sanction Detail: ON MAY 24, 2022, JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) CONSENTED TO THE TERMS OF AN ORDER ISSUED BY THE STATE OF CONNECTICUT INSURANCE DEPARTMENT RELATED TO A MARKET CONDUCT EXAMINATION AGREEING TO UNDERTAKE A REVIEW OF ITS PRACTICES AND PROCEDURES TO ENHANCE COMPLIANCE WITH CONNECTICUT STATUES RELATED TO PRODUCER APPOINTMENTS AND PAY A FINE IN THE AMOUNT OF $68,000. Summary: ON MAY 24, 2022, JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) CONSENTED TO THE TERMS OF AN ORDER ISSUED BY THE STATE OF CONNECTICUT INSURANCE DEPARTMENT RELATED TO A MARKET CONDUCT EXAMINATION AGREEING TO UNDERTAKE A REVIEW OF ITS PRACTICES AND PROCEDURES TO ENHANCE COMPLIANCE WITH CONNECTICUT STATUES RELATED TO PRODUCER APPOINTMENTS AND PAY A FINE IN THE AMOUNT OF $68,000.

Allegations: A MARKET CONDUCT REPORT DATED JANUARY 12, 2016 STATED THAT A MARKET CONDUCT EXAMINATION REVEALED CONCERNS WITH JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) PROCEDURES AND PRACTICES IN UNDERWRITING AND CLAIMS. Status: Final Sanction Detail: NONE OF THE SANCTIONS IN 12.A. APPLY. JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) WAS DIRECTED TO TAKE IMMEDIATE CORRECTIVE ACTION TO DEMONSTRATE ITS ABILITY AND INTENTION TO CONDUCT BUSINESS IN NORTH CAROLINA ACCORDING TO INSURANCE LAWS AND REGULATIONS. Summary: JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) WAS DIRECTED TO TAKE IMMEDIATE CORRECTIVE ACTION TO DEMONSTRATE ITS ABILITY AND INTENTION TO CONDUCT BUSINESS IN NORTH CAROLINA ACCORDING TO INSURANCE LAWS AND REGULATIONS.

Allegations: JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) FAILED TO ELECTRONICALLY FILE ITS REPLACEMENT AND LAPSE REPORT, ITS CLAIMS DENIAL REPORT, ITS RECESSION REPORT, AND ITS SUITABILITY REPORT ON OR BEFORE JUNE 30TH, OF EACH YEAR, AS REQUIRED UNDER UTAH ADMINISTRATIVE CODE RULE R590-148-25. Status: Final Sanction Detail: THE FINE WAS PAID BY THE DUE DATE OF NOVEMBER 18, 2016. Summary: JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) FAILED TO ELECTRONICALLY FILE ITS REPLACEMENT AND LAPSE REPORT, ITS CLAIMS DENIAL REPORT, ITS RECESSION REPORT, AND ITS SUITABILITY REPORT ON OR BEFORE JUNE 30TH, OF EACH YEAR, AS REQUIRED UNDER UTAH ADMINISTRATIVE CODE RULE R590-148-25. THE UTAH INSURANCE DEPARTMENT ORDERED JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) TO PAY A $750 MONETARY PENALTY.

Allegations: A MARKET CONDUCT EXAMINATION FUND JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) VIOLATED REQUIREMENTS RELATING TO THE REGULATIONS OF LONG-TERM CARE INSURANCE. Status: Final Sanction Detail: THE PENNSYLVANIA INSURANCE DEPARTMENT ORDERED JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) TO PAY A $50,000 FINE. THE FINE WAS PAID ON AUGUST 30, 2016. Summary: THE PENNSYLVANIA INSURANCE DEPARTMENT ENTERED INTO A CONSENT ORDER WITH JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) AND ISSUED A FINE OF $50,000 FOR VIOLATING REQUIREMENTS RELATING TO THE REGULATIONS OF LONG-TERM CARE INSURANCE.

Allegations: STARTING IN JANUARY 2013, JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) MISINTERPRETED THE STATE OF VERMONT'S STATUTE REGARDING HOW DEATH CLAIM INTEREST WAS TO BE CALCULATED, AND OVERLOOKED A PREVIOUS CONSENT ORDER WITH THE VERMONT DEPARTMENT OF FINANCIAL REGULATION COVERING DEATH CLAIM INTEREST. UPON LEARNING OF THE ERRORS, THE COMPANY PROMPTLY PAID THE INTEREST THAT WAS DUE TO THESE BENEFICIARIES. Status: Final Sanction Detail: JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A) SHALL PAY AN ADMINISTRATIVE PENALTY IN THE AMOUNT OF $800,000 TO THE VERMONT DEPARTMENT OF FINANCIAL REGULATION WITHIN 30 DAYS OF THE FULL EXECUTION AND DELIVERY OF THE STIPULATION AND CONSENT ORDER. THE $800,000 FINE WAS PAID ON JANUARY 8, 2020. Summary: STARTING IN JANUARY 2013, JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.) MISINTERPRETED THE STATE OF VERMONT'S STATUTE REGARDING HOW DEATH CLAIM INTEREST WAS TO BE CALCULATED, AND OVERLOOKED A PREVIOUS CONSENT ORDER WITH THE VERMONT DEPARTMENT OF FINANCIAL REGULATION COVERING DEATH CLAIM INTEREST. UPON LEARNING OF THE ERRORS, THE COMPANY PROMPTLY PAID THE INTEREST THAT WAS DUE TO THESE BENEFICIARIES. JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A) WAS ORDERED TO PAY AN ADMINISTRATIVE PENALTY IN THE AMOUNT OF $800,000 TO THE VERMONT DEPARTMENT OF FINANCIAL REGULATION WITHIN 30 DAYS OF THE FULL EXECUTION AND DELIVERY OF THE STIPULATION AND CONSENT ORDER. THE $800,000 FINE WAS PAID ON JANUARY 8, 2020.