Mutual Of Omaha Investor Services, Inc.

Allegations: IN CONNECTION WITH A MARKET CONDUCT EXAMINATION, THE MARYLAND INSURANCE COMMISSIONER ALLEGED THAT MUTUAL OF OMAHA INSURANCE COMPANY VIOLATED PROVISIONS OF ANNOTATED CODE OF MARYLAND SECTION 12-202(C)(1) AND SECTION 12-206(C)(1). Status: Final Sanction Detail: CONSENT ORDER AND ADMINISTRATIVE PENALTY.

Allegations: IN CONNECTION WITH A COMPLAINT FROM AN INDIVIDUAL COVERED UNDER A DISABILITY INCOME POLICY, THE MARYLAND INSURANCE COMMISSIONER ALLEGED THAT MUTUAL OF OMAHA INSURANCE COMPANY VIOLATED PROVISIONS OF MARYLAND REGULATIONS SECTION 31.10.30.04 AND 31.10.30.05 BY FAILING TO SEND TIMELY NOTICE OF AN ADVERSE BENEFIT DETERMINATION AND AN ADVERSE APPEAL DETERMINATION. Status: Final Sanction Detail: ORDER AND ADMINISTRATIVE PENALTY

Allegations: IN CONNECTION WITH A MARKET CONDUCT EXAM, THE ILLINOIS INSURANCE DEPARTMENT ALLEGED MUTUAL OF OMAHA INSURANCE COMPANY AND UNITED OF OMAHA INSURANCE COMPANY WERE NOT IN COMPLIANCE WITH ILLINOIS INSURANCE CODE (215 ILCS 5/1 ET SEQ.) AND DEPARTMENT REGULATIONS (50 ILL. ADM. CODE 101 ET SEQ.) RELATED TO INSURANCE CLAIMS HANDLING. Status: Final Sanction Detail: STIPULATION AND CONSENT ORDER Summary: THE ILLINOIS INSURANCE DEPARTMENT AND MUTUAL OF OMAHA INSURANCE COMPANY AND UNITED OF OMAHA INSURANCE COMPANY AGREED TO A STIPULATION AND CONSENT ORDER INCLUDING A CIVIL FORFEITURE OF $70,000. IN ADDITION, MUTUAL OF OMAHA AGREED TO INSTITUTE AND MAINTAIN POLICIES AND PROCEDURES RELATED TO CLAIM HANDLING AND SUBMIT PROOF OF COMPLIANCE.

Allegations: FINRA ALLEGED BETWEEN JANUARY 2011 AND SEPTEMBER 2012 THAT MUTUAL OF OMAHA INVESTOR SERVICES, INC. ("MOIS") PERMITTED A STATUTORILY DISQUALIFIED INDIVIDUAL TO BE ASSOCIATED WITH THE FIRM. FINRA ALLEGED THAT MOIS FAILED TO MAINTAIN A SUPERVISORY SYSTEM REASONABLY DESIGNED TO ACHIEVE COMPLIANCE WITH APPLICABLE SECURITIES LAWS AND REGULATIONS CONCERNING THE ASSOCIATION OF STATUTORY DISQUALIFIED INDIVIDUALS IN VIOLATION OF NASD RULE 3010(A) AND FINRA RULE 2010. Status: Final Sanction Detail: WITHOUT ADMITTING OR DENYING THE FINDINGS, MOIS CONSENTED TO THE DESCRIBED SANCTIONS AND TO THE ENTRY OF FINDINGS; MOIS WAS CENSURED AND FINED $25,000.

Allegations: THE COLORADO DIVISION OF INSURANCE ALLEGED THAT MUTUAL OF OMAHA INSURANCE COMPANY FAILED TO PROVIDE A COMPLETE AND TIMELY RESPONSE TO AN INQUIRY FROM THE DIVISION. Status: Final Sanction Detail: ON SEPTEMBER 17, 2013, MUTUAL OF OMAHA INSURANCE COMPANY PAID A FINE IN THE AMOUNT OF $500 PLUS A $50 SURCHARGE.

Allegations: THE MINNESOTA DEPARTMENT OF COMMERCE ALLEGED THAT MUTUAL OF OMAHA INSURANCE COMPANY MISREPRESENTED LONG-TERM CARE INSURANCE COVERAGE BY SENDING A NOTICE TO AN INSURED REQUESTING PREMIUM TO CONTINUE THE POLICY AFTER THE MAXIMUM BENEFITS WERE EXHAUSTED AND FAILED TO PROMPTLY RESPOND TO A SUBSEQUENT PREMIUM REFUND REQUEST IN VIOLATION OF MINN. STAT. §72A.20, SUBD.2 AND SUBD. 12(1)(2014). Status: Final Sanction Detail: MUTUAL OF OMAHA INSURANCE COMPANY ENTERED INTO A CIVIL PENALTY AND AGREEMENT AND AGREED TO PAY A CIVIL PENALTY OF $3,000.

Allegations: THE MINNESOTA DEPARTMENT OF COMMERCE ALLEGED THAT MUTUAL OF OMAHA INSURANCE COMPANY VIOLATED PROVISIONS OF MINN. STAT. 72A.201, SUBD 8(2) AND (5)(I)(2014) RELATING TO A LONG-TERM CARE INSURANCE CLAIM. Status: Final Sanction Detail: MUTUAL OF OMAHA INSURANCE COMPANY ENTERED INTO A CIVIL PENALTY AND AGREEMENT AND AGREED TO PAY A CIVIL PENALTY OF $3,000.

Allegations: IN CONNECTION WITH A MARKET CONDUCT EXAMINATION, THE STATE OF ILLINOIS DEPARTMENT OF INSURANCE ALLEGED THAT MUTUAL OF OMAHA INSURANCE COMPANY WAS NOT IN COMPLIANCE WITH VARIOUS PROVISIONS OF THE ILLINOIS INSURANCE CODE AND DEPARTMENT REGULATIONS. Status: Final Sanction Detail: ON APRIL 9, 2015, THE INSURANCE DEPARTMENT AND MUTUAL OF OMAHA INSURANCE COMPANY AGREED TO A STIPULATION AND CONSENT ORDER INCLUDING A CIVIL FORFEITURE OF $19,500. IN ADDITION, MUTUAL OF OMAHA AGREED TO 1) INSTITUTE AND MAINTAIN POLICIES AND PROCEDURES ALLOWING MUTUAL TO DOCUMENT THAT A LONG TERM CARE POLICY WAS DELIVERED WITHIN 30 DAYS OF APPROVAL (215 ILCS 5/351A-9.2); 2) INSTITUTE AND MAINTAIN POLICIES AND PROCEDURES TO ENSURE MUTUAL PAYS ALL CLAIMS WITHIN THIRTY DAYS (50 ILL. ADM. CODE 919.50), AND 3) INSTITUTE AND MAINTAIN POLICIES AND PROCEDURES TO ENSURE MUTUAL PAYS THE APPROPRIATE INTEREST ON ALL UNPAID CLAIMS WITHIN THIRY DAYS (215 ILCS 5/368A(C)).

Allegations: IN CONNECTION WITH A MARKET CONDUCT EXAMINATION FOR THE TIME PERIOD OF JANUARY 1, 2013 THROUGH DECEMBER 31, 2013, THE STATE OF CONNECTICUT INSURANCE COMMISSIONER ALLEGED THAT THREE MUTUAL OF OMAHA INSURANCE AGENTS DID NOT OBTAIN THE REQUIRED APPOINTMENT; IN VIOLATION OF 38A-702M OF THE CONNECTICUT GENERAL STATUTES. Status: Final Sanction Detail: MUTUAL OF OMAHA INSURANCE COMPANY ENTERED INTO A STIPULATION AND CONSENT ORDER AND AGREED TO PAY A FINE IN THE AMOUNT OF $4,500.

Allegations: IN CONJUNCTION WITH AN EXAMINATION OF THE SPECIAL INVESTIGATION UNIT, THE CALIFORNIA DEPARTMENT OF INSURANCE ALLEGED NONCOMPLIANCE WITH REQUIREMENTS OF INSURANCE CODE SECTION 1875.24 AND CALIFORNIA CODE OF REGULATIONS, TITLE 10, SECTIONS 2698.30 ET SEQ. Status: Final Sanction Detail: CONSENT AGREEMENT AND ORDER AND PENALTY OF $22,850 ASSESSED.

Allegations: IN CONNECTION WITH A MARKET CONDUCT EXAM, THE WASHINGTON INSURANCE COMMISSIONER ALLEGED THAT MUTUAL OF OMAHA INSURANCE COMPANY VIOLATED RCW 48.17.160(2), WAC 284-17-443, WAC-284-17-429(4) AND RCW48.17.490(1) RELATED TO PRODUCER APPOINTMENTS. Status: Final Sanction Detail: CONSENT ORDER LEVYING A FINE

Allegations: IN CONNECTION WITH A COMPLAINT, THE WASHINGTON INSURANCE COMMISSIONER ALLEGED THAT MUTUAL OF OMAHA INSURANCE COMPANY VIOLATED WAC 284-66-350(1)(A) BY FAILING TO EXCLUDE MEDICARE SUPPLEMENT SALES FROM PRODUCER INCENTIVE PRIZES/TRIPS. Status: Final Sanction Detail: ORDER AND ADMINISTRATIVE PENALTY

Allegations: IN CONNECTION WITH A COMPLAINT FROM AN INDIVIDUAL COVERED UNDER A DISABILITY INCOME POLICY, THE MARYLAND INSURANCE COMMISSIONER ALLEGED THAT MUTUAL OF OMAHA INSURANCE COMPANY VIOLATED PROVISIONS OF MARYLAND REGULATIONS SECTION 31.10.30.04 BY FAILING TO INCLUDE REQUIRED INFORMATION IN ITS NOTICE OF ADVERSE BENEFIT DETERMINATION. Status: Final Sanction Detail: ORDER AND ADMINISTRATIVE PENALTY

Allegations: IN CONNECTION WITH A MARKET CONDUCT EXAMINATION, THE CONNECTICUT INSURANCE DEPARTMENT ALLEGED MUTUAL OF OMAHA INSURANCE COMPANY DID NOT COMPLY WITH 38A-483 AND 38A-702M OF THE CONNECTICUT GENERAL STATUTES. Status: Final Sanction Detail: STIPULATION AND CONSENT ORDER AND ADMINISTRATIVE PENALTY

Allegations: THE WISCONSIN OFFICE OF THE COMMISSIONER OF INSURANCE ALLEGED MUTUAL OF OMAHA INSURANCE COMPANY DID NOT COMPLY WITH WIS. ADMIN CODE § 6.57(2)(B) IN RELATION TO AGENT TERMINATIONS. Status: Final Sanction Detail: ORDER OF FORFEITURE AND ORDER

Allegations: IN CONNECTION WITH A MARKET CONDUCT EXAM, THE CONNECTICUT INSURANCE DEPARTMENT ALLEGED MUTUAL OF OMAHA INSURANCE COMPANY VIOLATED PROVISIONS 38A-702M OF THE CONNECTICUT GENERAL STATUTES. Status: Final Sanction Detail: CONSENT ORDER LEVYING A FINE.